Privacy Policy

Effective Date: 01.09.2024

Introduction

This Privacy Policy describes how Mazeight (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mazeight.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

  • Basic Contact Details: Including your name, address, phone number, and email.
  • Order Information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Including your username, password, and security questions.
  • Shopping Information: Including the items you view, put in your cart, or add to your wishlist.
  • Customer Support Information: Including information you provide in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Vendors and Service Providers: Companies who support our Site and Services, such as Shopify and payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments and fulfill your orders.
  • Tracking Technologies: When you interact with our Site, emails, or advertisements, we or third parties we work with may collect information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or their policies and practices. For more information, see the section below, "Third Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
  • Marketing and Advertising: To send marketing, advertising, and promotional communications, show you advertisements, and tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.
  • Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services, including remembering your actions and preferences, running analytics, and better understanding user interaction. For specific information about the Cookies that we use related to Shopify, see Shopify Cookies. You can choose to set your browser to remove or reject Cookies, but this may negatively impact your user experience and cause some Services to work incorrectly.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Vendors and Service Providers: For services such as IT management, payment processing, data analytics, customer support, cloud storage, and shipping.
  • With Business and Marketing Partners: Including Shopify, for services and advertising.
  • When Directed or Consent Provided: To ship products or through social media integrations, with your consent.
  • Within Our Corporate Group: To run a successful business.
  • In Connection with Business Transactions: Such as mergers or bankruptcies, or to comply with legal obligations and protect our rights.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. This content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of such sites. Review their privacy and security policies before providing any personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information about children. If you are a parent or guardian and believe we have collected personal information about your child, please contact us to request deletion.

Security and Retention of Your Information

While we strive to protect your information, no security measures are perfect or impenetrable. We retain personal information based on its necessity for providing Services, complying with legal obligations, resolving disputes, or enforcing contracts and policies.

Your Rights and Choices

Depending on your location, you may have rights related to your personal information, including:

  • Right to Access/Know: Request access to personal information we hold about you.
  • Right to Delete: Request deletion of personal information we maintain about you.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Receive a copy of your personal information and request transfer to a third party.
  • Right to Opt-Out: Direct us not to "sell" or "share" your personal information or opt-out of targeted advertising.
  • Right to Limit Use/Disclosure of Sensitive Information: Limit our use and/or disclosure of sensitive personal information.
  • Restriction of Processing: Request to stop or restrict processing of personal information.
  • Withdrawal of Consent: Withdraw consent where we rely on it to process your information.

Managing Communication Preferences

You may opt out of promotional emails by using the unsubscribe option. Non-promotional emails about your account or orders will continue.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. For transfers out of Europe, we rely on recognized mechanisms like Standard Contractual Clauses.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at mazeight.kaan@gmail.com